A Sampling of Testimonials . . .

Decorating / Redesign

Very pleased with your assistance in making our selections. It was very helpful to have the professional services of you and your staff.
Betty & Ken Moser

My children appreciate knowing that . . . (Key Associates) will be available to clear out my apartment . . . “when the time comes.” I appreciate how lovely my apartment is now with my old treasured furniture and decorative items attractively arranged. I have been impressed that none of the . . . (residences) Lue has done look alike - - they all have the individual personality and likes respected.
H. Ennis, PhD.

Home Staging

. . . Great job with this project. We received many, many positive comments from showings regarding the staging. I hope you get some referrals from this.
As you know we are now under contract with the closing scheduled for early September. I will definitely keep you in mind for future staging efforts.
All the best. And, thanks again for the great job!


John Knapp, Broker
Keller Williams

Lu, We want to thank you so much for staging our house for sale. We received many compliments on how well the furniture showed the house in the very best way. We would certainly use your services again.

Ed & Norma Zunich
Virginia Beach, VA

"Lue Kirchner (Key Associates) took me into a realm of home-staging that made it clear what I had to do (she told me in detail), but more importantly why. I will never see a room the same way again. She understands the concepts of designs and applies them in ways that are deeply satisfying. The house looks better than it did in its forty plus years of existence because of her unerring eye. It looked better than new--it looked welcoming, inviting and at its best."

Jerri S.
Asheville, NC

Loved dealing with Lou. She is professional, timely, knowledgeable and easy to work with.
Sena Bolton

After many years in the real estate business, Key Associates has made me a believer. Their empty-home staging is incredible and we’ve seen amazing results in buyer response to the properties they’ve staged. In one recent case, Key Associates was hired to stage a newly constructed home which had been on the market for about fifteen months. After staging, this home sold and closed within five weeks. That’s what I call an effective sales tool in today’s market.

Rick Yelverton
Kenmure Ent., Inc.

. . . helped us greatly in designing (staging) a home that feels and looks great. We just put the house on the market, and the first viewers came back a second time and have put our home in their top three choices. 


Staging is critical in today's market...the decision to buy is often made in the first minutes of entering the home. Key Associates offered design expertise as well as consistent follow up to insure that the home remained fresh and inviting.  This company was instrumental in selling my listing...in today's market realtors need that kind of professional partnership. 

Marion Latham

We believe that without Key Associates (& Lue Kirchner’s) expertise, we never would have been able to declutter our home and feel good about doing so. Her company took on an unbelievable task with us, and more than fulfilled their contract. She has given us a new confidence in the important things in our lives and with our properly packaged items ready for a move, we may now show a wonderfully clutter-free home to prospective buyers and at the same time enjoy the results while we are here.

Beverly and Cliff Brown
Etowah, NC

I have been meaning to write to you to say how much we appreciate your services and what a WONDERFUL job you did in our parents' house.  It would have been COMPLETELY IMPOSSIBLE for us to have done it ourselves - your good eye and talent made the decisions very easy and the whole process was painless (for us!)  In fact, thinking back on what we have had to deal with over the past 2 years, this was the easiest piece, thanks to you.  You are the BEST... and we can't thank you enough.

. . . I can't imagine that you will have anything but the greatest success in your future business! 

All the best to you,

Sue P.

Move Management

Thank you for responding “How” when I called “Help” - Your team is willing and able and I appreciate them each!
B. Foster

I have used Key Associates for three moves in four years! If there is a fourth, I will use them again. They are a pleasure to work with, professional and competent in every aspect.
Richard N. Shaw

Fully recommend Key Associates.
W. G. O’Brien, M.D.

Everything about your services was great! I especially liked the help with removing loads of stuff to Goodwill and advice about how to make the house more attractive. The staff people, and Lue, were incredibly pleasant. It was a tough time for our family and you all made it just so much easier! Never hesitated to spend the money, as we couldn’t have done it without you!
Clare Stephenson

. . . Thanks for everything. You can't price fix but I can say you could add 25% and still be low.



Our thanks to you and Stephanie and Jennifer! Without the expertise and hard work of all of you we'd still be struggling in Connestee. Deep appreciation to each of you for all you did, even when Mike the mover came a day early. I especially was comforted by your cheerful and steady attitudes.


Ruth Bailey

Outstanding, friendly and professional service. I would certainly use again and would recommend to anyone.
Richard Shaw

A friend at Woodlands recommended Key Associates and how happy was I that I used the different services of the company!  Excellent in every way.

Edgar V. McKnight

We recently moved to The Woodlands at Furman, a continuing care facility. Following a Woodlands recommendation we entrusted the entire move to “key associates”. It proved to be an excellent decision. When we returned from vacation, we found our new apartment completely furnished, with chandelier and pictures hung, and the closets and kitchen and their content neatly arranged. Lue Kirchner and her team had done all the work better than we ever could have. The cost was reasonable and the invoice meticulously detailed. We could not have asked for better service. 

Max Stolberg, CPA (ret.)
Ruth Stolberg, teacher (ret.) 

“Absolutely outstanding in helping me with downsizing . . . “


“The best of all is the care and attention I got from you . . .”

Marion P.

I want to take this opportunity to express my deep gratitude to Key Associates for enabling my recent move.  It was something I could no longer do on my own and discovering your Nationally Accredited Senior Mover service was the best thing that could have happened for me.  The fact that you coordinated the move on both ends and prepared my new residence in such a way that my three pets and I could comfortably settle in and take our time arranging and rearranging things to our own satisfaction at our own rate of speed was a great stress reliever.

Your whole team was extra helpful and I felt very comfortable with all of them….Jennifer, Stephanie, Mike and Chris.  They are a definite asset to the firm. I also appreciated the thought given to furniture and accessory arrangement as well as the shopping for and choice of area rugs.
I heartily recommend your services for anyone needing such help for whatever reasons or just not wanting to be bothered with details of moving.

Eleanor M. Kutchoodon

The Key Associates, Luellen Kirchner, CRTS, and Jennifer DiLemme and their organization, are outstanding and professional. I highly recommend them.

Gladys C.

“. . . highest degree of customer service with helpfulness and always with positive attitude”

Asheville, NC

During my married life my family and I moved many times as required by my husband's job, and this was an experience I dreaded.  When the time came to downsize into a retirement community, it was obvious I needed help.  I consider my self extremely fortunate to be introduced to Key Associates; this was the easiest of my moves.  I did very little of the actual work for the move and simply walked into my apartment, which was all set up, and started my new life.  I definitely recommend Key Associates to anyone planning a move. 

Joanne H.
Greenville, SC

My thanks to the entire Key Associates staff for the great job done in moving me.  Very capable people doing a smooth job at reasonable rates. Feel free to use me as a reference anytime.

Robert K.
Hendersonville, NC

Dear Luellen Kirchner:

I would like to commend you on your highly professional senior move management business. It is a great pleasure and comforting sense to be affiliated with such an organization, which truly cares about the well being of the older adult population. Copeland Oaks’ new residents from North Carolina, the Clark’s, are very satisfied and proud to have utilized your organization.

They expressed that the senior move manager, Ms. Kirchner, was exceptional. Her compassionate ability to prepare and plan ahead allowed them to feel a sense of peacefulness and establishment during their long distance move to Ohio. She consulted them, upon downsizing to give extra belongings to organization. Her acknowledgement regarding an organization that provided paper shredding and recycling made their transition more simplified and safe.

“She carefully studied the dimensions of their apartment diagram and when the furniture was delivered, the room came together and felt like home instantly. . . . packed, organized, and labeled the boxes right down to returning our cable receiver. She thought of every aspect in the moving process” stated the Clarks.

Best Regards,

Lisa Burns
Community Information Representative

I wish I had hired you before I moved. After the movers destroyed a good deal of my property, your help in unpacking, organizing and taking inventory was invaluable. I’m sure if I had known about you sooner the tragedy would have been averted.
Beth D., M.Ed

Trust Professionals

You all were terrific. Could not have done it w/out you. You made mine and my brother’s lives much easier after our parents’ deaths.
Margaret Y Mitchell

We partnered with Key Associates in 2009 when we accepted the role of successor corporate trustee for a special needs trust.   Lue and Jennifer have more than exceeded our expectations, and I can't imagine administering this trust without them.   They coordinated and implemented a complete home renovation for the beneficiary as well as addressed the personal and medical needs of this individual.  I can't say enough positive things about our relationship and I know we will continue to utilize their services for as long as they continue to operate in Western North Carolina.
Beverly K. Brock, CTFA
Account Administrator
Boys, Arnold & Company

Dear Lue:

I would like to thank you again for the excellent work you did during the Estate Sale for the belongings of my father, . . . You and your team worked countless hours, were extremely professional, honest and friendly during the preparation and at the sale itself.
I sincerely appreciate your superb effort and we feel we got a very fair value for the furnishings, antiques and belongings that we offered for sale.
We thoroughly enjoyed meeting you and would be more than happy to be a reference. You did a GREAT job.
Thanks and we wish you all possible success in the future.

Larry Soule